Views: 222 Author: Edvo Publish Time: 2025-03-20 Origin: Site
Content Menu
● Introduction to Craftsman Hand Tools
>> History of Craftsman Warranty
● Evolution of Craftsman Warranty
>> Changes in Distribution Channels
● Comparison with Other Brands
>> Ace Hardware Warranty Policy
● Benefits of Lifetime Warranty
>> 1. Do Craftsman Hand Tools Still Have a Lifetime Warranty?
>> 2. How Do I Claim Warranty on a Craftsman Hand Tool?
>> 3. Are Craftsman Tools Sold at Lowe's Covered Under the Lifetime Warranty?
>> 4. Does Ace Hardware Honor the Craftsman Lifetime Warranty?
>> 5. What Happens to the Lifetime Warranty if I Buy from an Unauthorized Seller?
Craftsman hand tools have long been renowned for their durability and reliability, with a significant part of their appeal being the comprehensive warranty offered by the manufacturer. The question of whether Craftsman hand tools still have a lifetime warranty is a pressing one for both existing and potential customers. This article delves into the details of Craftsman's warranty policy, exploring its evolution, current terms, and how it applies to different products.
Craftsman hand tools are a staple in many workshops and garages, offering a wide range of tools from wrenches and pliers to screwdrivers and ratchets. These tools have been trusted for generations due to their quality and the warranty that backs them.
Historically, Craftsman tools were sold primarily through Sears, which offered a lifetime warranty on many of its hand tools. This warranty allowed customers to return defective tools for replacement without needing a receipt. However, with the decline of Sears and the acquisition of Craftsman by Stanley Black & Decker, the warranty policy has undergone some changes.
Today, Craftsman continues to offer a full lifetime warranty on its hand tools, including hammers, pliers, wrenches, and screwdrivers. This warranty applies to both new models (with model numbers starting with "CMHT") and older models (with model numbers starting with "9"). The key feature of this warranty is that no proof of purchase is required for replacements.
To claim warranty on a Craftsman hand tool, customers can return the defective product to a stocking retail partner or contact Craftsman's customer care directly. The process is designed to be hassle-free, with no need for receipts.
Over the years, Craftsman's warranty policy has evolved to adapt to changes in ownership and distribution channels. Despite these changes, the core commitment to providing a lifetime warranty on hand tools has remained consistent.
The closure of Sears stores has affected how customers access warranty services. While Lowe's and Ace Hardware now sell Craftsman tools, they may not always honor warranties for tools purchased at Sears due to differences in product models and part numbers.
With the shift from Sears to other retailers like Lowe's and Ace Hardware, customers have more options for purchasing Craftsman tools. However, this shift also means that warranty claims might need to be handled differently depending on where the tool was purchased.
Craftsman's lifetime warranty on hand tools is competitive in the market. Other brands may offer similar warranties, but the specifics can vary significantly.
Ace Hardware also offers warranty coverage for Craftsman tools, emphasizing the breadth of products covered, from hand tools to power equipment.
DeWalt, another prominent tool brand, offers a three-year limited warranty on most of its tools. While not as comprehensive as Craftsman's lifetime warranty, DeWalt's warranty is still robust and covers defects in materials and workmanship.
The lifetime warranty on Craftsman hand tools provides several benefits to customers:
1. Long-term Cost Savings: With the assurance that tools can be replaced if they fail, customers can avoid the cost of frequent replacements.
2. Peace of Mind: Knowing that tools are backed by a comprehensive warranty reduces the risk associated with purchasing high-quality tools.
3. Durability and Quality: The warranty reflects Craftsman's confidence in the durability and quality of its tools, which are designed to withstand heavy use.
In summary, Craftsman hand tools continue to enjoy a full lifetime warranty, ensuring customers can rely on these tools for years to come. While changes in distribution and ownership have introduced some complexities, the core warranty policy remains robust.
Yes, Craftsman hand tools still have a full lifetime warranty. This warranty covers tools like hammers, pliers, wrenches, and screwdrivers, with no proof of purchase required for replacements.
To claim warranty, return the defective tool to a stocking retail partner or contact Craftsman's customer care directly. No receipt is needed.
Yes, Craftsman tools sold at Lowe's are covered under the lifetime warranty. However, Lowe's may not honor warranties for tools purchased at Sears due to differences in product models.
Ace Hardware offers warranty coverage for Craftsman tools but may have specific terms and conditions. It's best to check with Ace Hardware directly for details.
Purchases from unauthorized sellers may not be covered under the warranty. Craftsman reserves the right to reject warranty claims for products not purchased from authorized sellers.
[1] https://www.craftsman.ca/support/warranty
[2] https://www.finderhardware.com/understanding-the-ace-hardware-warranty-policy-for-craftsman-tools/
[3] https://www.istockphoto.com/photos/craftsman-tools
[4] https://www.youtube.com/watch?v=J-HnY97l63Y
[5] https://www.youtube.com/watch?v=ykG-maSfMq0
[6] https://www.craftsman.com/pages/warranty
[7] https://www.garagejournal.com/forum/threads/anyone-have-success-getting-lowes-to-honor-craftsman-warranty.508083/page-2
[8] https://www.acehardware.com/departments/tools/craftsman/craftsman-hand-tools
[9] https://bobistheoilguy.com/forums/threads/confusion-on-the-craftsman-lifetime-warranty.318175/
[10] https://toolguyd.com/testing-the-craftsman-hand-tool-warranty-at-lowes/
[11] https://www.craftsman.com/collections/hand-tools-and-storage
[12] https://www.youtube.com/watch?v=wFhu2lwNw-o
[13] https://www.denver7.com/money/consumer/dont-waste-your-money/will-lowes-stores-honor-craftsman-lifetime-warranties1
[14] https://www.youtube.com/watch?v=7-wfZEsVy5A
