Views: 222 Author: Edvo Publish Time: 2025-04-19 Origin: Site
Content Menu
● Understanding Dewalt's Warranty Structure
>> Standard Warranty for New Dewalt Products
>> Warranty for Reconditioned or Rebuilt Products
● Are Reconditioned Dewalt Laser Level Kits Covered by Warranty?
>> Key Points on Warranty Coverage for Reconditioned Kits
● How to Verify Warranty Coverage for Your Reconditioned Dewalt Laser Level Kit
● What Does the Warranty Cover for Reconditioned Dewalt Laser Level Kits?
● What Does the Warranty Exclude?
● How to Make a Warranty Claim for a Reconditioned Dewalt Laser Level Kit
● Tips for Buyers of Reconditioned Dewalt Laser Level Kits
● FAQ
>> 1. What is the warranty period for reconditioned Dewalt laser level kits?
>> 2. Does the warranty for reconditioned kits include free service contracts?
>> 4. What should I do if my reconditioned Dewalt laser level kit stops working?
>> 5. Are repairs on reconditioned Dewalt laser level kits done with genuine parts?
When purchasing tools, especially precision instruments like Dewalt laser level kits, warranty coverage is a crucial consideration. Many buyers wonder if reconditioned or refurbished Dewalt laser level kits come with warranty protection and what the terms might be. This comprehensive article explores Dewalt's warranty policies related to reconditioned laser level kits, the coverage details, exclusions, how to claim warranty, and tips for buyers. By the end, you will have a clear understanding of whether your reconditioned Dewalt laser level kit is covered by warranty and how to navigate the process.
Dewalt offers various warranty programs depending on the product type and purchase condition. Their warranties generally cover defects in materials and workmanship but exclude damage caused by misuse or normal wear and tear.
- Three-Year Limited Warranty: Most Dewalt products, including laser levels, come with a 3-year limited warranty covering repairs or replacements for defects in materials or workmanship within three years from purchase. This warranty applies only to the original purchaser and excludes normal wear or abuse[1][2][3].
- Extended Warranty: By registering the product online within a specified period (usually 30 days), users can extend the warranty coverage, often up to three years for laser levels[4][5].
Reconditioned or rebuilt Dewalt products, including laser level kits, have different warranty terms:
- One-Year Limited Warranty: Dewalt provides a 1-year limited warranty on reconditioned, rebuilt, ex-display, factory seconds, or blemished products. This warranty covers defects in materials and workmanship but excludes the free service contract and money-back guarantees that come with new products[2].
- Exclusions: The warranty does not cover products that have been modified, repaired by unauthorized personnel, or damaged by misuse. Also, products purchased from unauthorized resellers or outside authorized regions are excluded[2].
Yes, reconditioned Dewalt laser level kits are covered by a limited warranty, but it is different from the warranty on new products.
- Coverage Period: Reconditioned Dewalt laser level kits come with a 1-year limited warranty from the date of purchase[2].
- Scope of Coverage: This warranty covers defects in materials and workmanship but does not include the 1-year free service contract or the 90-day money-back guarantee that new products enjoy[2].
- Authorized Purchase Requirement: The warranty is valid only if the reconditioned product was purchased from a Dewalt Company Owned Service Centre, an authorized Dewalt Warranty Agent, or an authorized reseller designated by Dewalt as selling reconditioned products[2].
- Exclusions: The warranty excludes coverage for damage due to misuse, unauthorized repairs, modifications, or normal wear and tear. It also excludes products purchased from unauthorized sellers or outside the authorized sales regions[2].
To ensure your reconditioned Dewalt laser level kit is covered by warranty, follow these steps:
1. Purchase from Authorized Sellers: Buy only from Dewalt-authorized resellers or service centers that explicitly state the product is reconditioned or rebuilt by Dewalt[2].
2. Obtain Proof of Purchase: Keep your original receipt or invoice, which is required for warranty claims[2].
3. Check Product Designation: Confirm that the product was sold as reconditioned, rebuilt, ex-display, or factory seconds by an authorized Dewalt entity[2].
4. Register Your Product (If Applicable): While registration primarily benefits new products, it is advisable to check if registration extends any benefits for your reconditioned kit[4].
5. Contact Dewalt Customer Service: For warranty inquiries or claims, contact Dewalt's customer service or authorized service centers with your proof of purchase and product details[1][4].
The 1-year limited warranty for reconditioned Dewalt laser level kits typically covers:
- Manufacturing Defects: Faulty materials or workmanship present at the time of sale.
- Repairs or Replacement: Dewalt will repair or replace defective parts or the entire unit if necessary.
- Authorized Repairs: Repairs must be performed by Dewalt authorized service technicians using genuine Dewalt parts[2].
The warranty for reconditioned Dewalt laser level kits does not cover:
- Normal Wear and Tear: Consumable parts or damage from regular use.
- Misuse or Abuse: Damage caused by improper use, accidents, or neglect.
- Unauthorized Repairs or Modifications: Any repair or modification done outside authorized service centers voids the warranty.
- Products Purchased from Unauthorized Sellers: Warranty is void if the product was bought from unauthorized dealers or outside authorized regions.
- Freight or Shipping Costs: Costs related to shipping the product for warranty service are usually borne by the customer[2].
If you believe your reconditioned Dewalt laser level kit is defective and covered by warranty, follow these steps:
1. Contact Dewalt Customer Service: Call Dewalt's support line or visit their website to initiate a warranty claim[1][4].
2. Provide Proof of Purchase: Submit your original receipt or invoice showing the purchase date and authorized reseller information.
3. Describe the Issue: Clearly explain the defect or problem with the laser level kit.
4. Follow Return Instructions: Dewalt may instruct you to return the product to an authorized service center or arrange for pickup.
5. Authorized Repair or Replacement: Dewalt will repair the product or replace it if repair is not feasible under the warranty terms[4].
- Verify Seller Authenticity: Always buy reconditioned products from authorized Dewalt resellers or service centers to ensure warranty coverage.
- Check Warranty Terms: Read the warranty terms carefully before purchase, especially the duration and exclusions.
- Inspect Product Condition: Confirm that the product is clearly marked as reconditioned or rebuilt by Dewalt.
- Keep Documentation: Retain all purchase and warranty documents for future claims.
- Register When Possible: Register your product on Dewalt's website if the option is available to maximize warranty benefits.
Reconditioned Dewalt laser level kits do come with a warranty, but it is a 1-year limited warranty rather than the longer warranties offered on new products. This warranty covers defects in materials and workmanship but excludes free service contracts, money-back guarantees, and coverage for damage caused by misuse or unauthorized repairs. To benefit from this warranty, it is essential to purchase from authorized Dewalt resellers or service centers, keep your proof of purchase, and follow Dewalt's warranty claim procedures. Understanding these terms helps buyers make informed decisions and ensures they receive proper support if issues arise with their reconditioned Dewalt laser level kits.
Reconditioned Dewalt laser level kits are covered by a 1-year limited warranty from the date of purchase[2].
No, the 1-year limited warranty for reconditioned kits does not include the 1-year free service contract or the 90-day money-back guarantee available for new products[2].
Warranty is generally not valid if the product was purchased from unauthorized sellers or online marketplaces that are not authorized Dewalt resellers[2].
Contact Dewalt customer service with your proof of purchase and product details to initiate a warranty claim. Follow their instructions for repair or replacement[1][4].
Yes, Dewalt authorized service centers use genuine Dewalt parts for all warranty repairs to ensure quality and reliability[2][4].
[1] https://www.dewalt.com/support/warranty
[2] https://www.dewalt.com.au/support/warranty
[3] https://support.dewalt.com/hc/en-us/articles/8159827713293-What-is-the-warranty-for-my-DEWALT-tool
[4] https://www.ukplanettools.co.uk/blog/what-exactly-does-my-dewalt-warranty-cover/
[5] https://www.toolstop.co.uk/dewalt-warranty/
[6] https://www.dewalt.co.uk/support/warranty
[7] https://toolforce.ie/warranty/dewalt/
[8] https://www.reddit.com/r/Tools/comments/qpftpg/dont_call_it_a_lifetime_warranty_for_tools_if_you/
[9] https://www.reddit.com/r/Dewalt/comments/10nuw0x/are_you_bothered_by_the_warranty_im_curious/
[10] https://cee.dewalt.global/support/support-information
[11] https://support.dewalt.com/hc/en-us/sections/12193747643917-WARRANTY-REPAIR
[12] https://support.dewalt.com/hc/en-us/categories/360002380937-FAQs
[13] https://www.dewalt.com/support
[14] https://s.bashmaistora.bg/tehnical_scheme/69/instrukciq-lineen-lazeren-nivelir-dewalt-dce089ng18-19973.pdf
[15] https://asia.dewalt.global/support/warranty
[16] https://www.reddit.com/r/Tools/comments/klvii2/dewalt_warranty_beware/
[17] https://media.napaonline.com/is/content/GenuinePartsCompany/870591pdf?%24PDF%24
